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To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. . We We also provide tailored communications based on your activity and interactions with us. For example, if from our data we can see that your class would benefit from a more mastery learning approach, then we may email a teacher or the head of faculty to suggest how student learning may be more efficiently embedded. These communications are part of the Services and in some casses cases you cannot opt out of them.
To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you. For example if you have completed using a Topic with any of your classes, and we have added further strands we will may let you know if we have added strands which will enable your students to learn more.
In the future we may send emails relating to new features, survey requests, newsletters, events we think may be of interest to you, new product offers, promotions and contests. Once we begin to this we will include "Opt-out of communications."
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Information you share on the Services: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow other users to make full use of the Services. For example, the learnings learning data of your students which is aggregated as part of collective learning data.
Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account. For more information, see "Managed accounts and administrators" above.
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Access and update your information: Our Services will ultimately give you the ability to access and update certain information about you from within the Service. In the meantime please contact contact support@timelypractice.com
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Opt out of communications: You may opt out of receiving promotional communications from us by by contacting support@timelypractice.com
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